Under Recent meetings, you'll see a list of meetings the user has attended within the past 24 hours for which real-time telemetry is available, including any in progress meetings. Under Users > Manage users, select a user, and open the Meetings & calls tab on the user's profile page. To see all meeting information and data for a user, go to the Teams admin center. Where to find per-user real-time troubleshooting telemetry To learn more about these roles, see Give permission to support and help desk staff. In addition, you can assign Azure Active Directory roles to support staff. It includes information about devices, network, connectivity, audio, video, and content sharing issues, which will help admins troubleshoot call quality more effectively.Īs a Teams admin, you get full access to all real-time telemetry data for each user. Real-Time Analytics shows detailed information about Teams meetings for each user in your Office 365 account, updated in real time. Real-Time Analytics lets admins troubleshoot scheduled meetings while they're in progress. Today, individual meeting troubleshooting is available for Teams administrators through Call Analytics after the meeting ends. As an admin, you can use this telemetry to investigate these issues during meetings and troubleshoot in real time. Real-Time Analytics lets IT admins look at their important users’ scheduled meetings and see audio, video, content sharing, and network-related issues. Teams Communications Support Specialistįor more information on Teams admin roles, see Use Microsoft Teams administrator roles to manage Teams. You can access Real-Time Analytics if you have one of the following roles: This article explains how to use Real-Time Analytics (RTA) to troubleshoot poor Microsoft Teams meeting quality for individual users.
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